F.A.Q.
No Sales Tax

Enjoy no sales tax on every order*.  TeamDoctorsStore pays all applicable sales tax for orders shipped in the United States except New York State and Illinois.  International orders are not charged sales tax at the time of purchase, but may incur taxes and duties in the customs process of the destination country.  You will be responsible for paying any taxes and duties incurred in the delivery of international orders.
 
*Does not apply to orders shipping to New York State or Illinois.


100% Safe Purchase Guarantee

We guarantee that any purchase you make on the TeamDoctorsStore.com website will be 100% safe.  If unauthorized charges are made to your credit card as a result of doing business with us, you will pay nothing.
 
The Fair Credit Billing Act states that your credit card provider cannot make you pay in excess of $50.00 of fraudulent charges.  If your credit card provider does have you pay any of the $50.00 it can charge, we will cover the expense, up to the full $50.00 if the unauthorized use of your credit card resulted through no fault of your own from purchases made on the TeamdDoctorsStore.com website while using TeamDoctorsStore's secure server.  If such an event does occur, you must notify your credit card provider.
 
We understand you may be concerned about entering personal or credit card information over the Internet.  To ensure that your privacy and the information you enter is not abused, we use SSL software to encrypt all information before it is sent to us.  This prevents any outside interference with your purchase.


How do I cancel my order?
 
We try to process and ship all orders as soon as possible, so usually there is not time to cancel an order.  However, if you have a question about cancelling an order, please contact us by calling 773-735-5200.


Privacy Policy

TeamDoctorsStore.com respects and will protect your privacy.  We do not sell, trade, or rent personal information such as your name, email address or purchase history.
 
We use our customers' email addresses to confirm orders, update order information and to notify contest winners.  If you choose, we will add you to our email newsletter to update you on sale events and special notices.  The choice of receiving sale notices and product-related emails is yours.  You can subscribe or unsubscribe at anytime.
 
We use cookies on the site to manage your order.  Cookies are used solely to help us maintain your shopping cart and enhance your shopping experience.